Energy Engage Code 2023

For customers concerned about paying electricity and gas bills

Energy suppliers have put this Code together to help customers who are concerned about paying their energy bills – both electricity and gas.

The Code tells you how we will help and support you to manage your energy bills.

You may need help because you:

  • have fallen behind in paying your bills
  • are concerned you may fall behind on managing your bills.

The following energy suppliers are members of the Electricity Association of Ireland and have put this Code together. All these suppliers will promote this Code to their customers.

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